Thursday, January 15, 2009

Merrell shoes

A few months ago I purchased a pair of Merrell shoes. They are half-tennis shoe, half trail-shoe, half boot. Or what I consider, dress shoes.

They are probably the best shoes I've ever purchased with one slight exception. The inside heels ripped out. I admit, I've been known to slide on my shoes a time or two. But it would usually take three to four months before the heels started to show wear. On the Merrells, they broke down right away.

I prepared a small video and sent it to Merrell. It basically describes the issue I had. Much to my surprise, they got back to me right away and have replaced my shoes. I just got the new ones in the mail yesterday and am wearing them today. Same model and everything.

I'm actually the owner of two pairs of Merrell shoes. While waiting for my replacements, I purchased another, similar, pair at Dick's Sporting Goods.

If you're in the market for shoes, check out Merrell. They have good products and great service - should you ever have to contact them.

1 comment:

Anonymous said...

I have a pair of socks that have holes. But the funny thing is, they only wear out on the heal. The other pair of socks I have seem to take longer to wear out. I think I will purchase more of the other pair and rotate my socks more often. I can't wait to put up my review about socks.