Attention airline executives. Before doing anything, hire an employee who reports to you and does nothing more than fly Southwest Airlines and documents their experiences. Take those data and copy them.
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About Me
- Mac Noland
- I went to high school in the southern part of Minnesota (Albert Lea Central High), went to undergrad in the northern part of Minnesota (University of Minnesota - Duluth), moved to the middle part of Minnesota in 1998 (Twin Cities), went to grad school #1 on the East side of the Mississippi (University of St. Thomas), and went to grad school #2 on the West side of the Mississippi (University of Minnesota). Other than having two sons, enjoying my lovely wife, keeping my golf handicap under 16, playing softball (now retired), working 40-45 hours a week, reading voraciously, updating three blogs, submitting a number freelance articles, and trying to write a second book ("The Plan" was my first), I live a pretty boring life.
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